Steecon Enterprises
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The Ultimate in Air Passenger Convenience
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Our Philosophy - Handshake Our Philosophy

Over the past 25 years, Steecon has continually succeeded in meeting the aviation industry’s rigorous demands for safe, high-quality, light-weight products delivered on-time and within budget. Producing superior, reliable products is one of the cornerstones of our corporate philosophy. To that end, many of our first production-run pocket doors are still in service after decades of use. We believe this is a true testament to our product quality and customer service.

And to ensure our products provide the best value in the marketplace we offer maintenance and upgrade services. 


We regard our customers as partners and as such, are committed to developing long-term relationships by providing:

  • Products that are well-engineered, of high-quality and reliability
  • Minimal lead times and on-time deliveries
  • Budget-friendly pricing
  • Exemplary customer support
Working With Us

We believe each customer/project is unique and manage the pre-production, production and post-production phases to the specific needs of both. During the job estimating phase, the project scope, timing and budget are determined. Once an estimate is approved and a purchase order received, we require the following information to begin the pre-production phase and to maximize long-term project efficiency:

  • Electronic (AutoCAD) installation drawings(s) of the aircraft cross-section where the item(s) will be located
  • The bulkhead pocket size (pocket doors only)
  • Door handle supplier (Steecon or other), handle type and location/position (height) on the door
  • The aircraft type and serial number
  • Certification(s) needed
  • Key project personnel contact information (project managers, engineers, buyers, etc.). New customers should also provide an Accounts Payable contact.
  • Plating information (finisher’s name, location and contact) – if applicable
  • Flat panel monitor specs (manufacturer, model #, size, etc.) – if applicable
  • Preferred freight company (FedEx, UPS, BAX Global, etc.), desired service (overnight, 2-day, ground, etc.) and account number

Working with UsReceiving electronic engineering files allow us to incorporate our products directly into the cabin schematics. This enables both parties to review and check item fit/function at the onset of the project. We believe this helps eliminate or at the least, minimize costly production and post-production changes. Installation drawing reviews and modifications are made collaboratively to achieve a “design freeze" before products are released to production.

Once manufacturing begins, project management processes are employed to track all critical data and milestone dates. Our streamlined process allows us to quickly adapt to any necessary changes in production, output or delivery schedules. Quality control and testing are maintained throughout the manufacturing process per FAA guidelines.
Product Lead Time - Calendar Product Lead Time

The estimated production/delivery lead time is included in every project estimate. Production lead time begins once a “design freeze” has been achieved with the receipt of approved installation drawings; it does not include design review and modification time.

Manufacturing schedules vary by product type and complexity but the following can be used as a general guideline:

  • Doors – 30 days
  • Tables – 45 to 60 days
  • Monitor Lifts/Mounts – 120 days
  • Custom Items – time varies

Please note: delivery will be affected by special testing or certification requirements; these need to be identified and discussed before a project quote can be formulated.






Certification Product Certification

All products ship with a Certificate of Conformance. Additional FAA certification documentation (8110, 8130-x, etc.) can be provided upon request and should be disclosed at the beginning of the project.



 











Quality Control Product Quality

Our superior product quality and reliability are well known and highly regarded in the industry. To support our commitment to these elevated standards each product includes a five (5) year warranty ensuring against defects in workmanship and materials under normal use. This warranty is intended for the original purchaser of the equipment and commences on the date of installation.
 









 Customer Support

Should it be needed, technical assistance is provided via phone and/or email free-of-charge. On-site assistance with product installation, trouble shooting and/or technician training is also available upon request.

Customer Support Contact Information:
Carole Brauer – general customer assistance
Phone: (714) 895-5313
Email: carole@steecon.com 

Jim Ballou -- Senior Sales Support Engineer
Phone: (912) 856-8505
Email: jim@steecon.com

Chris Steel – VP, Manufacturing
Phone: (714) 895-5313
Email: chris@steecon.com

Customer Service hours:
Monday through Friday, 7:30 AM (PST) to 5:00 PM (PST).
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